Our workshops at all locations have achieved the level of Gold Service Accreditation under the Case "Dealer Standards Program". We employ qualified trades people who are also experienced in the service and repair of earthmoving equipment.
Our fleet of field service vehicles covers all areas of New South Wales for customer charge, scheduled services and warranty. The vehicles are equipped as small workshops and are capable of completing most repairs in the field. We have an excellent reputation within the industry for providing a high level of service and customer support.
Semco’s customers love the option of field service on their equipment which accounts for over 40% service work performed.
At St Marys we have 12 highly skilled mechanics in the workshop and a further 3 in the field.
At Queanbeyan we have 5 mechanics and 2 field techs
At Newcastle we have two mechanics and one field tech
Our workshop facility improves every day with new high tech equipment and high degrees of training involved. Overhead boom with carrying capacity of 10 tonnes enables us to work on even the largest equipment. We go over each used machine as it comes in so that it is ready to earn its way in your fleet !
Test our commitment through any enquiry which you may have regarding the products we sell, the services we provide or availability of parts to meet your needs.
We are able to provide rapid response to any requests we receive for information, parts orders or machinery enquiries.
