Jason recently completed a distinguished apprenticeship program with Semco during which he was presented with an award for the Best Overall Student in Stage I. Now a qualified field service technician, he carries out repairs and maintenance of Takeuchi, New Holland, Fiori and Toro machinery.
Semco Queanbeyan manager, Mark Skimmings, said “many customers comment on Jason’s skills and helpful attitude. He is a great asset to the company and a credit to the Queanbeyan branch. Apprentices are the future of the industry and their development was necessary to minimise the impact of a skills shortage.
A new generation of mechanics
“Apprenticeships represent our contribution to training a new generation of mechanics for the industry, with the company training five apprentices over the last ten years. Most have been very successful in their career.
“Our apprentices receive a very well rounded exposure to all facets of the business across many equipment brands. Part of their apprenticeship includes time in spare parts to understand parts management and procurement systems. We also believe interface between customers, parts and service departments is an important part of industry education.
“The better apprentices become better mechanics who go on to become field servicemen – an important role in this industry. Evolution of the industry means that diagnostic tools may not be a spanner and tool kit, but often a laptop computer. Our technicians need to know how to use the latest technology to diagnose service problems.
“Others have gone on to become industry executives. It’s a start of someone’s career path. They can end up in sales, customer service or parts and service management”, Mark said.